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Product Information and Ordering

If you would like to place an order or inquire about a product, we invite you to visit our online store. Or, in North America, call 800-548-1806 or fax 801-705-7600. Outside of North America, call 1-801-705-7696. If you're responding to an e-mail or mailing, please mention your priority code to receive any special offers you may be entitled to.

If you prefer to write, use the address below (include your address, phone number and e-mail address so that we may contact you):

Genealogy.com
P.O. Box 990
Orem, UT 84059

Changing Your Personal Information

Change of Mailing Address: If you've moved and would like to send us your new address and phone number, please fill out and fax our Change of Address Form.
Change of E-mail Address: If you are a registered Family Tree Maker Online user and would like to change the e-mail address at which you receive e-mail messages, please use our Registration Information Change Form.

Technical Support

Visit our Online Help Center for a complete listing of available support options. Our Online Help Center can answer the majority of your technical support and customer service questions and also include the methods to contact us if you need additional assistance.

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