Technical Support

Online Issues

Access Issues

05953 How to Activate Your Free Genealogy Library Subscription
05952 Cannot Activate Free Genealogy Library Subscription from CD using AOL 5.0
05129 Online Button Does Not Do Anything At All
03102 Using World Family Tree Online Subscription
05132 Troubleshooting Online Access Issues (Subscriptions and User Home Pages)
05146 You Are Not Recognized as an Online User
05133 Cannot Access the World Family Tree Online Subscription
05144 Problems Publishing Reports, InterneTrees, or Contributing Files to the World Family Tree
05310 Creating and Updating the Online FamilyFinder Report
05151 Accessing Online Members-Only Areas from Two Different PCs

Home Page Issues

05136 Create a New Home Page or Edit an Existing One
05137 Delete Your Home Page
05140 Add a Report to Your Home Page
05141 Remove a Report From Your Home Page
05138 Add a Family Tree to Your Home Page
05139 Remove a Family Tree From Your Home Page
05142 Add a Family Book to Your Home Page
05143 Remove a Book From Your Home Page
05254 Uploaded InterneTree Doesn't Appear on User Home Page
05147 Paragraphs on the Home Page Run Together after Submitting It
05317 World Family Tree Submission vs. Home Pages

Browser Issues

05022 Problems Viewing Images Using AOL
05125 Supported Web Browsers
05130 Why Setup Might Not Successfully Detect or Set Up the Browser
05127 Supported Internet Service Providers
05318 Error Message "Can't Open the Internet Site"
05001 Set Up Internet Explorer 3.0 As Your Browser
05004 Set Up Internet Explorer 4 or 5 As Your Browser
05131 Microsoft Internet Explorer 5.0 Not Found During Browser Setup
05255 Readme.txt File is Displayed When Genealogy Library CD is Inserted Into CD-ROM Drive
05102 Enabling Cookies in Microsoft Internet Explorer
05148 Emptying the Cache in Microsoft Internet Explorer
05003 Set Up Netscape Communicator As Your Browser
05311 Set up Netscape 1.2 - 3.x As Your Browser
05101 Enabling Cookies in Netscape Navigator and Communicator
05149 Emptying the Cache in Netscape Navigator and Communicator
07018 Attaching a File to an Email
05005 Set Up AOL 3.0 As Your Browser
05013 Set Up AOL 4.0 As Your Browser
05007 Emptying the Cache in America Online 4/5
05134 What Are Cookies?
05135 What Is the Cache?

Back to the Main Support Page

Home | Help | About Us | Biography.com | HistoryChannel.com | Site Index | Terms of Service | PRIVACY | Affiliate
© Copyright 1996-2007, The Generations Network.